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    Baggage

    Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

    Bringing baggage

    Hand baggage allowances

    The maximum weight and size of your hand baggage items.

    Checked baggage allowances

    The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

    Calculate your allowance

    See the exact amount of baggage you can bring for your destination.

    Special baggage

    Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

    Extra or oversized baggage

    How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

    Restricted items hand baggage

    What you can and cannot bring in your hand baggage. 

    Restricted items checked bags

    Rules for packing items in your checked baggage.

    Lost or damaged baggage

    Lost baggage

    Baggage missing on arrival? Check how to report it and get it back.

    Lost items

    What to do when a personal item is missing from your baggage.

    Compensation for your baggage

    What refunds and compensation we offer for lost or damaged baggage.

    Read more about

    Baggage drop-off

    Where you can drop off your check-in baggage and at what times.

    Bringing your own wheelchair

    Your options when you would like to bring your own wheelchair on board or in the hold.

    Reservation for pets

    Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

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